Move Lettings are a team of passionate, experienced and skilful Pre Tenancy and Property Managers that cover the whole of England. Combined, we have over 50 years’ experience which means that there are very few challenges that we haven’t seen and overcome before! As an expert property management company we are constantly challenging ourselves as a team to provide the best levels of customer service to Agents, Landlords and Tenants.
Toni at Move Lettings has been excellent organising and executing the administration of a rental property I had for a few years. Their portal makes document creation and storage easy, but this is supported by the Team in the office who are always ready to help. I had an interesting scenario regarding a tenant who had walked away from the property with no communication and this was very well managed on the admin side by Toni and her team. They have dealt with all the regulatory bodies so that the processes are followed correctly to protect all parties. Thank you!
Move Lettings are great and very responsive in dealing with all property lettings and management. The team are very professional and proactive in dealing with issues. I normally deal with the same person but the whole team are very helpful and I must say, I always receive a 5* service! Always going above and beyond to sort my property requirements efficiently. I would highly recommend Move Lettings for the letting and managing your property.
The team have all been amazing to work with and they help me manage my client’s property portfolios with the attention to detail and customer care that I want to deliver. I would highly recommend Move Lettings to anyone!
The whole team is extremely professional and kind. All issues are handled promptly and communication and support are of a very high standard. I wouldn’t dream of going anywhere else!
The team where absolutely amazing in getting my application done in an efficient and speedy manner. They went above and beyond making sure my move was stress free and easy! 100% recommend… thanks guys. I want to say thanks again, you guys have been great.
Check out our latest curated articles for Lettings Agents and Landlords!
Recent media attention has reported recently that many landlords have made the decision to sell their Buy-to-Let properties. Some have taken the decision due to tightening legislation and increased taxation. Others have bowed out due to the increase in mortgage rates and uncertainty surrounding the Renters (Reform) Bill, which is estimated to come into law on 1st October 2024 (which initially, will only affect new tenancies). There’s no denying the challenges that have driven numerous landlords to leave the market. Rising costs, surging interest rates, and tightening regulations have made being a landlord more complex and financially demanding than in previous years.
The Renters Reform Bill - What Lettings Agents and Landlords need to know. The Renters Reform Bill has been a much talked about topic in recent months between lettings agents and managers. In this article we have rounded up some of the most frequently asked questions, with of course, their answers.
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Arrears are an unfortunate fact of life in the world of lettings. Never more so than during a cost of living crisis. We all know that there’s a lot that an Agent and landlord can do to mitigate the cost of rent arrears. (The most obvious solution being Rent and Legal Protection). But what do Move Lettings do when we are first aware of rent arrears and how successful are we in minimising the downside for everyone? Our first task is to engage with the tenant as soon as possible. It’s a much easier subsequent call to our landlord if we’ve already taken action and the solution’s already in place. Tenants that are in arrears are not always keen to speak to us, so we always start by reassuring them that we want to help. We use email, text and phone calls in a structured way so that if the case reaches a court room, we can provide an audit trail of contact. We understand that It’s really important to keep our landlord informed regularly so that they know we are doing all that we can to fix the problem.
Tenants have never been better informed than they are today, and that’s generally a good thing. But, there are organisations who actively encourage tenants to make complaints and claim compensation from landlords and Agents. They have email templates available to make things even easier. Local Authorities will regularly advise tenants that they will not help with social housing until the legal eviction process has been completed….and that can take months. There’s no thought at all for landlords who have tried to get things right, but made a simple procedural mistake. It’s not just the financial impact of successful claims from tenants that landlords and Agents should be wary of. It’s the reputational damage that can result if the tenant takes their story to social media and the press. Move Lettings exists to give high quality advice to Agents and landlords. You can trust us to work with you and your customers to keep you safe. A great reputation is hard won…why risk it?
So many people in the Lettings world dismiss Rent and Legal Protection (RLP) as another ‘insurance’ that customers can do without. To be completely honest with you, when I let a property for a friend or member of my family, there’s no way in the world I let them do it without RLP. Admittedly, I’ve been in the business a long time, but I’ve seen so many examples of good tenants falling into significant arrears over the years causing stress and hardship to landlords. The most frustrating thing is that it’s completely unnecessary. The best agents I’ve every worked with routinely (strongly) recommend RLP. By doing so they understand that they are looking after their customer and protecting their income at the same time. One final thought: If a tenant that you have introduced falls into arrears and your landlord has to go to court to evict them at great expense, it’s logical that they might think twice before instruction you the let their property again. With RLP, the landlord is much more relaxed and you will almost certainly get the relet!
Arguably, many property professionals are hesitant about building a lettings business because they are less confident discussing a tenure that they have less experience in. Perhaps the biggest misconception is that we can make a choice between Lettings and Sales because so often, eventually, we can have both. Vendors let their property and landlords sell. We should ask ourselves a question or two: Why in ‘Generation Rent’ would an Agent ignore such a significant and lucrative market? Why are ambitious Estate Agency businesses hoovering up lettings businesses as fast as they can? Move lettings are dedicated to removing the fear factor for you. We will help you every step of the way and would be very happy to demonstrate to you how, by leveraging your existing relationships, you can pay yourself a significant passive income for as long as you choose. At the same time, you will be adding significant value to your business.