We are a full-service pre-tenancy administration and property management company, providing a complete service for private landlords and agents alike. We can take care of every element from the moment you agree a let with a prospective tenant, through managing the tenancy all the way to moving the tenant out.
Our Agents, landlords and tenants have access to our secure portal 24 hrs a day, 365 days a year. This gives them the ability to have instant updates on the progress of any let in Pre-Tenancy Administration. Our portal clearly shows what is outstanding and the timeframe that we are working to. It gives our tenants the ability to upload documents, apply for referencing and pay money at any time of day or night.
Our Agents and landlords can check each tenancy and see the key dates at a glance. They can also view and download important documents should they wish to. We understand that our customer portal is a very useful addition to the personal service delivered by our expert team, but we never forget the importance of helping our customers understand the choices that they have and the decisions that need to be made personally.
Our mission is to make it as easy and enjoyable to work with us as we possibly can. We use Prop Tech to enhance our service making it very easy for our customers to work with us. For example, tenants can report maintenance on line or to us in person. Although we use prop tech to enhance our service, we never forget the importance of human contact, co-operation and collaboration.